Section Head of Relationships

Role Objective:

The Section Head of Relationships is responsible for establishing and nurturing strategic partnerships—both locally and internationally—to support the growth and objectives of the health academy. This role emphasizes marketing the academy's services, cultivating potential partnerships, and ensuring the continuous improvement of existing collaborations.

Duties and Responsibilities:

Partnership Development:

• Establish and manage strategic partnerships to align with the health academy's needs, coordinating with relevant departments.
• Identify and engage prospective partners, facilitating meetings and developing agreements in collaboration with internal stakeholders.

Marketing and Promotion:

• Contribute to marketing efforts, creating plans to promote the academy's services and cultivate potential partnerships that support growth objectives.

Relationship Management:

• Build and strengthen relationships with current and potential partners, providing support and regular communication to enhance partner awareness and satisfaction.
• Measure partner experiences and implement approaches for continuous improvement.

Operational Oversight:

• Ensure the effective implementation of partnership agreements and oversee daily operations of the Relationships department, ensuring compliance with policies and procedures.
• Identify performance indicators and manage departmental risks while documenting lessons learned for future improvements.

Strategic Planning:

• Develop and implement a strategy for the Relationships department that aligns with the overall strategic goals of the academy.
• Plan departmental operations, monitor progress, and ensure adherence to methodologies and best practices.

Collaboration and Coordination:

• Coordinate with key partners and stakeholders on various projects, ensuring that signed agreements are activated and facilitating collaboration across teams.
• Follow up on department-related requests and facilitate the transfer of necessary information to relevant departments.

Process Improvement:

• Contribute to the enhancement of business continuity policies and procedures, identifying opportunities for process improvements to increase productivity.

Additional Duties:

• Carry out additional tasks as directed by the direct manager or Chief Executive Officer, ensuring alignment with departmental goals.

Required Skills & Qualifications:

• Excellent communication and interpersonal skills for effective partnership building.
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  Strong negotiation and conflict resolution skills.
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  Proven experience in developing and implementing partnership goals.
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  Proficiency in creating and delivering presentations.
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  Analytical problem-solving skills for assessing partnership feasibility.
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  Ability to monitor partner satisfaction and implement enhancements.
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  Strong organizational and project management capabilities.
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  Familiarity with partnership management policies and procedures.
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  Excellent written and verbal communication skills in Arabic and English.
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  Collaborative mindset to work with cross-functional teams.

Business administration, Marketing, Communications, or a related field.